Please order carefully. Skylaki is a print on demand company, which means that all products are unique and produced only when ordered. This also means that returns and exchanges are not supported if you ordered the wrong size, color, or simply changed your mind.

However, in a case of a damaged product or a manufacturing error, Skylaki offers a free reprint or a refund if you contact us within 30 days of product delivery.

To be eligible for a return please get in touch with us using our email at info@skylaki.com and provide a clear photo showing the issue.


Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@skylaki.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards..

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@skylaki.com